Your team.

Real techs, that know their way around a WISP

Savvy WISP owners and operators recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception.

Offering 24|7 technical call center support to today’s consumers is a decision that more and more WISP-owners are taking and for good reason. Not only does it meet their customers’ high expectations for superior service, but it is also a wellspring of benefits for the business.

WISP Assist is your team of experts in all things WISP and offers 24|7|365 technical support to your customers, any time they need it, be it phone, online chat, and even social media technical support is available.

The Team

Knowledgeable team members with WISP specific troubleshooting skills. Consistent, amazing customer experiences with quick and up to the point support.

Offer 24/7 support

Issues and questions regarding internet service usually comes at the most unexpected of times, and customers need someone knowledgeable to help them sort things out as soon as possible Your team works 24|7|365, including weekends and holidays.

Domestic Team

Support that feels local.
Domestic Technical Support call center facilities and agents are friendly and represent your WISP as if it were their own, with neutral dialect that reduces call times and improves customer satisfaction.
Call Center is located in Great Falls, MT.

Your team.

Savvy WISP owners and operators recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception.

Offering 24|7 technical call center support to today’s consumers is a decision that more and more WISP-owners are taking and for good reason. Not only does it meet their customers’ high expectations for superior service, but it is also a wellspring of benefits for the business.

WISP Assist is your team of experts in all things WISP and offers 24|7|365 technical support to your customers, any time they need it, be it phone, online chat, and even social media technical support is available.

The Team

Knowledgeable team members with WISP specific troubleshooting skills. Consistent, amazing customer experiences with quick and up to the point support.

Offer 24/7 support

Domestic Team

Services to transform your business and life.

While other companies may be content to sit back and perform power cycles and write up tickets, the team at WISP Assist does things a little differently. The team at WISP Assist consistently delivers cost-effective outsourcing solutions that get big results.
We go beyond the power cycle.

24|7|365 Phone Support

Technical Support for your WISP, your way.
Knowledgeable technical support agents get your customers back online in a flash. They go beyond power cycling and writing up tickets.
Available 24|7|365 or specific hours.

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24|7|365 Live Online Support

A branded chat widget created just for your website, provides your customers access to technical support agents any time of day. With more and more people choosing live chat for troubleshooting, WISP Assist has you covered.

Billing | Sales

We take payments, review plan options with your customers and take sales lead calls. All calls answered promptly and this service is available 24|7 or specific hours.

24|7|365 Social Media Tech Support

Take customer service to the next level. Increasing demand for technical assistance over social media can be taken care of by WISP Assist Technical Support Agents. Available 24|7|365 or specific hours.

Hospitality

Grow your WISP by providing internet services to Hotels and Motels, and back it up with exceptional customer service and WISP Assist technical support available 24|7|365.

Strategic Partnering

WISP Assist acts as a true extension of your company. We focus solely on serving WISPs, and we partner with you to create a flexible, personalized solution unique to your business.

Customization

Our services are integrated and customized to your operation and reflect ONLY your company’s brand. All of our services to you, provided by one of our experienced WISP Assist teams , are specifically tailored to your needs and preferences.

Collaboration

We’re more than a call center — we’re your strategic business partner providing customized solutions for your WISP. Our team of industry veterans is ready to collaborate and customize solutions that work for your WISP and only your WISP.

Upselling & Addons

Your ancillary services provide extra value to clients. We’re experts at upselling and add-ons, and your WISP Assist team will offer them during each Technical Support Call – educating clients about their importance to ensure their internet connectivity needs are met.

WISP ASSIST GOLDEN RULE

Every call ends in a positive note no matter the outcome. Getting customers back online, providing them with a temporary fix, or a personal promise that their important inquiry will be overseen by the agent until the end for a successful resolution and then following up, that’s customer service and a 5-star rating for your WISP!

Your team.

Real techs, that know their way around a WISP

Real techs, that know their way around a WISP

Real techs, that know their way around a WISP

Real techs, that know their way around a WISP

Real techs, that know their way around a WISP

Savvy WISP owners and operators recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception.

Offering 24|7 technical call center support to today’s consumers is a decision that more and more WISP-owners are taking and for good reason. Not only does it meet their customers’ high expectations for superior service, but it is also a wellspring of benefits for the business.

WISP Assist is your team of experts in all things WISP and offers 24|7|365 technical support to your customers, any time they need it, be it phone, online chat, and even social media technical support is available.

The Team

Offer 24/7 support

Domestic Team

Your team.

Savvy WISP owners and operators recognize that while it may not be possible for them to operate 24 hours a day, their customer support should be an exception.

Offering 24|7 technical call center support to today’s consumers is a decision that more and more WISP-owners are taking and for good reason. Not only does it meet their customers’ high expectations for superior service, but it is also a wellspring of benefits for the business.

WISP Assist is your team of experts in all things WISP and offers 24|7|365 technical support to your customers, any time they need it, be it phone, online chat, and even social media technical support is available.

The Team

Offer 24/7 support

Domestic Team

Services to transform your business and life.

While other companies may be content to sit back and perform power cycles and write up tickets, the team at WISP Assist does things a little differently. The team at WISP Assist consistently delivers cost-effective outsourcing solutions that get big results.We go beyond the power cycle.

24|7|365 Phone Support

Technical Support for your WISP, your way.Knowledgeable technical support agents get your customers back online in a flash. They go beyond power cycling and writing up tickets.Available 24|7|365 or specific hours.

24|7|365 Live Online Support

A branded chat widget created just for your website, provides your customers access to technical support agents any time of day. With more and more people choosing live chat for troubleshooting, WISP Assist has you covered.

Billing | Sales

We take payments, review plan options with your customers and take sales lead calls. All calls answered promptly and this service is available 24|7 or specific hours.

24|7|365 Social Media Tech Support

Take customer service to the next level. Increasing demand for technical assistance over social media can be taken care of by WISP Assist Technical Support Agents. Available 24|7|365 or specific hours.

Hospitality

Grow your WISP by providing internet services to Hotels and Motels, and back it up with exceptional customer service and WISP Assist technical support available 24|7|365.

Strategic Partnering

WISP Assist acts as a true extension of your company. We focus solely on serving WISPs, and we partner with you to create a flexible, personalized solution unique to your business.

Customization

Our services are integrated and customized to your operation and reflect ONLY your company’s brand. All of our services to you, provided by one of our experienced WISP Assist teams , are specifically tailored to your needs and preferences.

Collaboration

We’re more than a call center — we’re your strategic business partner providing customized solutions for your WISP. Our team of industry veterans is ready to collaborate and customize solutions that work for your WISP and only your WISP.

Upselling & Addons

Your ancillary services provide extra value to clients. We’re experts at upselling and add-ons, and your WISP Assist team will offer them during each Technical Support Call – educating clients about their importance to ensure their internet connectivity needs are met.

WISP ASSIST GOLDEN RULE

WISP Assist417 Central Ave STE 301Great Falls MT 59401

406.205.1528 hello@wispassist.com

WISP Assist

WISP Assist417 Central Ave STE 301Great Falls MT 59401

406.205.1528hello@wispassist.com

Copyright © 2019 WISP Assist, LLC – www.wispassist.com . All rights reserved.

While other companies may be content to sit back and perform power cycles and write up tickets, the team at WISP Assist does things a little differently. The team at WISP Assist consistently delivers cost-effective outsourcing solutions that get big results.
We go beyond the power cycle.

Technical Support for your WISP, your way.
Knowledgeable technical support agents get your customers back online in a flash. They go beyond power cycling and writing up tickets.
Available 24|7|365 or specific hours.

WISP Assist
417 Central Ave STE 301
Great Falls MT 59401

406.205.1528
hello@wispassist.com

WISP Assist
417 Central Ave STE 301
Great Falls MT 59401

406.205.1528
hello@wispassist.com